Aug 11

Most business travellers are confused by car hire insurance

Businessmen and businesswomen need a rental car when they are on business trip however most of them don’t even understand how car hire insurance works. It also means that they are putting their companies at risk of high insurance costs or even high penalty fees.

A survey has revealed that 92% of the business travellers don’t know that they are liable for their hire car was damaged or stolen even if it wasn’t their fault. They would be still liable for the first part of the claim i.e up to £1500 (excess amount). This also means that 92% of the people are leaving their company liable for up to £1500 when they rent a car for their business trip. It’s quite shocking, isn’t it?

Most of the time they just go for the cover that is available at the car rental desk which would cost their company £16 per day – it is quite expensive – while the would be able to purchase car hire excess insurance for only £2.99 per day.

The survey that was conducted amongst business travellers also revealed that:

  • 17% of them was afraid of buying extra insurance at the time of the pick up at the car rental desk.
  • 76% of business travellers didn’t even know that they could buy car hire excess insurance from excess insurance providers.
  • 57% of them didn’t know that the extra insurance that they could buy at the car hire desk is much more expensive than car hire excess insurance.
  • 8 out of 10 business travellers who purchase extra insurance at the car rental desk aren’t aware of that this insurance won’t cover the windows, tyres, roof and undercarriage.
  • 90% of the business travellers usually don’t check the small print regarding the cost of lost car keys and short notice cancellation. A lost car key could cost them up to £300.
  • 62% of the them didn’t know that you would need  CDW and SLI (Supplement Liability Insurace) when you rent a car in the U.S

Companies can save serious money on car hire by purchasing annual car hire excess insurance for their business travellers. An annual car hire excess insurance would cost the same price as just 3 days extra insurance at the car rental desk. It’s definitely worth the money.

Source:http://www.breakingtravelnews.com/news/article/miost-business-travellers-dont-understand-car-hire-insurance/

Aug 08

Car rental insurance – Do you really need it?

Don’t let yourself pressurized when you are at the rental desk. Think it through in advance and plan your trip. Making the right decision can save you money.

Choose car hire excess insurance and relax during your holiday.

Watch this video about car rental insurance:

Aug 04

15% of people who hired a car don’t understand car hire insurance


Queue

It’s shocking, isn’t it? There’s a recent survey carried out in the UK that 15% of people who hired a car don’t even understand car hire insurance. They are not aware of that even a small chip to the windscreen can cost them a lost of money.

The survey also revealed that customers – 5% of them – being wrongly charged for damage to the rental car which they didn’t actually do. Probably the biggest problem is that damage not disclosed to them correctly at the time of the pickup. The staff at the rental desk was too busy to check the rental car. The same happened many times at the time of the dropp off. Staff didn’t check the car because they were very busy with something else.

Especially in the high season customers had to wait more than an hour for their rental car. It happened too that they didn’t get ordered car. It also meant that they had to trust the staff regarding checking the car.

The customers’ experience with the staff is quite shocking and the customer service they provide is not good enough.

The report also explained that something has to be done because “The customer service that people are used to receiving from other industries appears to go out of the car window in the car hire industry.”

Car hire excess insurance can save customers a lot of money and of course a peace of mind as well. It automatically covers damage to the tyres, windows, roof and undercarriage.

Source:http://www.marketwire.com/press-release/survey-reveals-car-hire-customers-getting-a-raw-deal-plus-dont-understand-car-hire-insurance-1542960.htm

Aug 01

Make sure to get the right cover in Italy

Traffic signals Rome style

I am sure you don’t wan to end up like the couple who was on their honeymoon in Naples, in Italy. On their last day when they wanted to travel home they noticed that they rental car was stolen in front of their hotel.  They got a bill of €2,422 because they didn’t have any excess insurance when they rented their car.

According to a UK-based car hire excess insurer 17% of their claims are from Italy which means that if you rent a car in Italy it is six times more likely that something happens to your rental car than i.e in Switzerland and in Germany. The three other countries which follow Italy are France, Spain and Portugal.

There was also a poll earlier this year in the UK where British holidaymakers pointed out in which European countries are the worst places to drive:

  1. Italy – 34%
  2. France – 20%
  3. and last but not least Spain – 8%.

There is another problem with renting cars in Italy namely penalty tickets issued for driving in historic centres. Private cars, rental cars are banned from these areas however they are very poorly signposted and the drivers may not even aware of that they did something wrong. It can be really shocking to get a credit card bill showing a fine plus a hefty administration charge added by the car hire firm – it can add up to £100.

Car hire excess insurer companies give holidaymakers the chance to purchase super-collision damage waiver insurance from them rather than to buy the rather expensive insurance from the car hire companies at the rental desk. The above mentioned couple from the UK bought a basic hire insurance from British Airways which unfortunately didn’t include the extra insurance. The car hire excess insurance policies start at £40 and it will cover drivers up for a whole year.

This interesting article is from the Guardian, the article’s source can be found here.